CONTACT US

Our office is located in south central Ohio
Write to us:

Americas Virtual General Store
P. O. Box 953
Washington Court House, Ohio    43160-0953

Call:

Phone: 740.277.5741

OR Email us:

  AmericasVGS@yahoo.com



ABOUT US

America's Virtual General Store's primary purpose is to promote healing of the financial situation in this country by solely promoting goods manufactured or created in the United States of America. This in turn will increase jobs for our citizens and be a force in moving this nation towards financial independence from foreign economies.

AVGS was founded by husband and wife team, Joseph and Virginia Watkins in 2008. They had a vision of a virtual (it only exists on the internet) General Store, modeled after the old general stores that dotted America's small towns and rural byways in the past century. These small businesses were a way of life for many of our grandparents and great-grandparents. The General Store was a one-stop shop where customers could purchase food items, dry goods, hardware, farm equipment, or order larger or unavailable items from a catalog. Many of these merchants had the old-bubble top gasoline pump outside, where customers would fill up their trucks, automobiles and tractors. These General Stores were the social gathering places for many communities, where news and gossip was shared, mail picked up and sent out, and decisions made. AVGS does not sell gasoline or serve as a Post Office, but we endeavor to recapture the flavor of the old time General Store. We are continually growing, acquiring new partners and setting up accounts. We are very proud to offer such a wide variety of products, from organic cotton shirts and women’s clothing to Lamson & Goodnow fine cutlery. AVGS also offers a venue where American artists and writers can sell their goods: handmade crafts, works of art and publications.

We have a BLOG where we showcase information about individual Suppliers and their US Businesses. And we'd like to hear from you, our customer. Tell us why you support American products and businesses. Our hope is that our Blog page will become a virtual re-creation of the conversations that once took place around the pot-bellied stove in the center of the store.

Regrettably, many products are assembled in this country using raw materials and/or parts imported from other countries. Our promise to our customers is that we will always offer products that meet or exceed the FTC guidelines for 'Qualified Made in USA' and we will disclose to the best of our ability, based on information supplied to us, the origins of each product.

As for our artists and writers, their finished works will represent their creative and intellectual ideas, even though the raw materials may originate from sources outside the US, or the published material may have been printed and /or bound in a foreign country. Thus we make the claim that we proudly support US Artists and Writers.

      

Ameriica's Virtual General Store.com -- AVGS
PRIVACY   POLICY


Our Commitment To Your Privacy:
Your privacy is important to AVGS. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name Shipping/Billing Addresses, Email address, Phone number, and Credit/Debit Card Information.

How That Information Is Used:
This information is used to fill orders, to contact buyers if they have questions, or, at the buyer's request, to send emails with special offers.

Your shipping name, address and email may be transferred from AVGS to the supplier(s) of the product(s) purchased at AVGS site in order to complete your order.

Our Commitment To The Security of Your Data
AVGS does not rent, sell, or share personal information about you with third party companies except to provide products or services you've requested, when we have your permission, or as part of a court order or legal claims procedure.

NOTE: This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

SECURITY   POLICY

Secure Payment and Checkout Procedures:
AVGS is PCI DSS [Payment Card Industry Data Security Standards] compliant. Based on the secure procedures in place for all AVGS customer's personal and credit card informatnioin TrustWave Information & Secrutiy Compliance has certified that AMERICAS VIRTUAL GENERAL STORE has performed the required procedures to validate compliance with PCI DSS.

AVGS is hosted by Yahoo! Store so Yahoo!'s secure checkout procedures are in place for all transactions on AVGS site. Yahoo! takes your security seriously and takes reasonable steps to protect your information. No data transmission over the Internet or information storage technology can be guaranteed to be 100% secure. The following is a summary of the measures Yahoo! takes to protect your information and descriptions of ways they implement these measures for different types of information you may provide to us.

Please see the Yahoo! Security Center for additional information on how to reduce your security risk when online.

Security Steps Taken by Yahoo!
Yahoo! uses SSL - Secure Socket Layer, encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time Yahoo! asks you for a credit card number on Yahoo! for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number on Yahoo!, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.

IMPORTANT   INFORMATION

* PURCHASES: Customer's Credit Card will be charged at time of purchase. Customer may be charged separate shipping fees for items purchased from different manufacturers/suppliers.

* NOTIFICATIONS: Customer will receive separate email notifications with purchase and shipping info. When there are multiple items purchased from two or more manufacturers, customer may receive multiple shipping notification emails, one for each manufacturer/supplier of items purchased.

* SHIPPING: Items usually ship within 7- 14 days. If there is a delay of shipment for any reason, customer will be notified. Estimated ship time may differ for individual items, based on shipping practices and policies of the manufacturer/supplier of that item. Shipping charges are calculated based on weight, size, origination and destination of items, and mode of shipment. For purchases to be shipped to Canada, Hawaii or Alaska, there may be extra shipping charges.
WE WILL SHIP TO THE USA and CANADA ONLY. WE DO NOT SHIP OVER SEAS.

* REFUNDS: Full refunds will be issued for items returned within 30 days, for any reason. Return Shipping will be reimbursed for purchases returned within 30 days for items damaged or broken in shipment, or otherwise non-functional due to manufacturer defect.

* SALES TAX: Sales tax will only be assessed for Customers who reside in the state of Ohio. All other Sales tax is the responsibilty of the buyer.